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Premium Concierge · Done for you

Premium Concierge: we manage the application with you from strategy to submission.

For busy professionals and families who want strategy, writing, document handling and submission managed by one accountable case manager.

Independent consultancy. ICA makes all decisions. No approval guarantees.

Done for you
Premium Concierge
S$1,997single applicant

We manage the application with you from strategy to submission.

  • End-to-end white-glove service with a named case manager
  • Full profile strategy, evidence matrix and writing
  • Document handling and translation coordination
  • ICA submission, live updates and a post-outcome strategy review

For: Busy professionals and families wanting strategy, writing and submission handled.

UEN 53408306D18 Boon Lay Way, #04-118, Tradehub 21, Singapore 609966Fixed-price packagesNo approval guaranteesReply within 24 hours
What is inside

Everything included.

Named case manager

One person from strategy to outcome, with a second reviewer before submission.

Full profile strategy

The 8-factor diagnostic, consultations as scoped, and a written plan on timing and evidence.

Evidence matrix and document QC

Every document mapped to what it proves and checked for freshness, legibility, translation and consistency.

Writing

Forms completed for your signature. A tailored application narrative and cover letter written by us. Three revision rounds and a final consistency audit.

Translation coordination and ICA submission

Third-party work coordinated at cost. Step-by-step assistance through the ICA e-Service.

Live updates and post-outcome review

Advisory until the outcome, then a strategy review, including a rejection strategy session and one appeal or reapplication assessment if needed.

Why choose Concierge

One accountable team across the whole application.

Reduce the work on your side

We organise the evidence, prepare the writing and manage the review sequence while you provide decisions and source documents.

Keep complex cases coordinated

A named case manager aligns family records, business evidence and changing circumstances across the full file.

Add a final independent check

A second reviewer checks the application before submission to catch gaps the main case team may have missed.

What it does not include.

Each additional family member is S$300. Appeal drafting is not included. Concierge never includes a promise of approval.

Process

How it works.

Day 0

Free consultation

We look at your profile and say plainly whether now is the right time to apply.

Week 1–2

Profile strategy

We identify what strengthens your case and what needs explaining, then plan around it.

Week 2–8

Documentation

Checklists, translations, and declaration letters where documents are missing for valid reasons.

Month 1–3

Submission

Filed through the ICA portal, with clear next steps after every call while you wait.

Questions.

Who will I actually work with?
A named case manager, assigned at the strategy consultation, and a second person who checks the application before submission.
What happens if I am rejected?
You receive a post-outcome strategy review. We assess whether there is a real basis to appeal or whether strengthening and reapplying later is better, and we say so in writing.
How is it paid?
PayNow or bank transfer. We invoice after the scope is agreed and before work begins.

Prices in SGD. ICA application fees and third-party costs are shown separately. No hidden consultancy fees. No approval guarantees.

Not suitable for: People on a tight budget; Those who enjoy DIY processes; Applicants with incomplete documents or unresolved legal issues

Refunds: Partnered and Concierge are fully refundable if you cancel before the strategy consultation. Once consultancy services have started, fees are non-refundable, including if an application is rejected.

Your next step

Not sure this is the right package?

The free Readiness Review recommends one at the end, or book a free call.